Frequently Asked Questions
About the Product:
Is your product organic?
Yes, it is organic! Obtaining this certification takes forever and costs a fortune. Right now we're still young and broke, but we're on it for the future.
Fun fact! Olive trees are independent — they take care of themselves and don't need pesticides or chemicals to produce amazing olives.
Where is your oil from?
A single grove in Basilicata, southern Italy — one of the country's oldest olive regions, where oil has been pressed for nearly 2,500 years.
What olive varieties is it made from?
It is a mix of three olive varieties — Leccino, Coratina, and Racioppella. Together they give the oil its balanced character: Leccino for smoothness, Coratina for a robust peppery finish, and Racioppella for aromatic depth.
Is the bottle in glass?
Seriously?! Yes, of course! Always! We're not friends with plastic bottles that leak microplastics into your oil. Glass keeps your oil pure and doesn't harm your body or the planet.
The oil is not pouring out of the bottle!
Don't panic—the bottle isn't broken; it's just being protective. That little ball inside the cap sometimes gets a bit too good at its job of blocking air.
It's actually working overtime to keep the oil fresh! All you have to do is put the lid back on, give the bottle a gentle shake up and down, and you're back to perfect pouring. Problem solved.
How can I use CLYR in the kitchen?
However you desire! Drink it straight (we won't judge), drizzle it on your favourite dish, grill with it, sauté, roast — it's your oil, your rules.
Despite having a lower smoke point than some industrial oils, high-quality EVOO is actually far more stable when heated. Its natural antioxidants protect it from breaking down into the nasty, toxic compounds that refined oils create.
We always recommend keeping the heat moderate to protect its delicate, peppery flavour.
Where can I buy it from?
Right here on our website — we'll ship it straight to your door. No hunting through supermarket aisles filled with mystery blends and processed oils. Just click, order, and wait for the good stuff to arrive at your door. Easy!
Shipping & Orders:
Where do you ship to?
For now, only in the United Kingdom.
Our aim is to reach every country, one step at a time.
I entered the wrong shipping address. Help!
No worries, just reach out to us by email at info@clyr.co, and we'll sort it out.
What is your return policy?
Unfortunately, we can't take back food items (health codes and all that). But if something's wrong with your oil, definitely reach out to us at info@clyr.co — we'll make it right.
How long does shipping take?
Shipping takes 1–3 working days depending on the type of service selected at check-out.
How can I track my order?
Once your order ships, you'll receive an email directly from our delivery carrier with your tracking number and a link to follow its progress to your door.